Christ Seat Saver sheepskin, English saddles

Shipping & Returns

Shipping

With Harmony Horse you have free shipping on orders over 49,50 EUR. We ship within the EUROPEAN UNION. You will receive an e-mail message with the tracking link when your order is shipped.

Delivery time

Produkterna på Harmony Horse har en leveranstid på normalt ca 4-6 vardagar. Vissa produkter är beställningsvaror med en längre leveranstid. Observera att varor tillfälligt kan restnoteras.

Unclaimed packages

Unclaimed packages will be charged the actual shipping fees for the return and a processing fee of 25 EUR. In the event of an unclaimed packages are attached to receipt on the actual shipping cost of the invoice. Deception orders are reported to the police.

Return Policy

Harmony Horse erbjuder 30 Dagars Öppet köp! Kontakta oss för retursedel.

You may use your right of return, only if the product is unused and in an unaltered and in sellable condition. Riding pads, bareback pads that are ridden or tested, without protection, directly on the horse, dirty cannot be returned. The product must have the labels remain, and be in their original packaging. If the product is used (placed on the horse without protection is denied. Denied returns will be charged shipping and return shipping cost.

In the case of cancellation or exchange, send back the product after receiving the return label from us at e-mail. You, as the customer is responsible for return shipping and liable for the item until we receive it. Refund will be made within 14 days, into the bank account.

Please contact the store via e-mail for the return label before the item will be returned: info@dancingwithhorses.se or at +46 (0)703-9000057. The goods must not be returned in any other way. If their is damage to the product, the return will be denied.

Complaint

If you have received an incorrect item or a damaged product, please contact the store, and send back the product within a 10 day period. The product will be replaced and a new one will be sent to you free of charge.

Any damage/Lost package

If discovered any damage on the package, it shall be notified without delay to the post office/carrier and a claim should be made. You will be responsible for the shipping. If the damage is not discovered until after the opening of the package and the damage is of a nature that can be attributed to the freight company, it should immediately be contacted and a claim can be made.